Mt.Gox's repayment deadline was pushed back another year on October 16, 2026

All three repayment types now run to October 31, 2027 (Japan time)

In Japanese the three repayments being extended are kihon bensai, sōki ikkatsu bensai and chūkan bensai.

Why has Mt.Gox extended the deadline by another year?

The notice gives reasons on two levels. One is progress: apart from certain types of repayment, the three repayments are largely complete for rehabilitation creditors who finished the procedures needed to receive them and ran into no problems along the way. The other is the people still waiting: many creditors have not been repaid because they have not completed those procedures, and a considerable number of others have not been repaid for various reasons, such as problems that came up during the repayment process.

To pay these creditors as far as reasonably practicable, the trustee obtained the court's permission and pushed the deadline back a year.

These repayments come out of Mt.Gox's civil rehabilitation proceedings. The official site announced on November 16, 2021 that the order confirming the rehabilitation plan had become final, and on October 6, 2022 it announced that the function for choosing a repayment method and registering payee information had gone live.

Every deadline change in Mt.Gox's notices since 2023

Since September 2023, a notice under the same Japanese title, rendered in English as “Notice Concerning Change of Repayments Deadline”, has come out every autumn, and each one changes the repayment deadline itself. The two notices of January and March 2023 named both the registration deadline and the repayment deadline in their titles, but their homepage summaries gave old and new dates only for the registration deadline.

All four notices under that title came out before the old deadline, between 4 and 40 days ahead of it.

The registration deadline ran out on April 6, 2023, and the trustee issued a notice of expiry the next day. Before it ran out, a notice of April 3, 2023 set out that rehabilitation creditors who had not finished choosing a repayment method and registering payee information by April 6, 2023 (Japan time) could not receive four kinds of repayment: the early lump-sum repayment, repayment of part of a cryptocurrency claim in cryptocurrency, repayment by bank remittance, and repayment by remittance through a funds transfer service provider.

Still waiting on a Mt.Gox repayment? Where to ask

The October 16, 2026 notice splits the creditors still waiting into two groups: those who have not completed the procedures needed to receive repayment, and those held up by problems during the repayment process or other reasons. In both cases, checking on progress means sending an inquiry to the trustee.

1. Before logging in, check that the address bar reads claims.mtgox.com. Logging into a fraudulent website with your claim filing system account carries a significant risk that your password and other sensitive information will be unlawfully obtained.
2. Log into the MTGOX Online Rehabilitation Claim Filing System and click the FREQUENTLY ASKED QUESTIONS (FAQ) button in the upper right corner of the screen; the inquiry form opens from there.
3. If you can't log in, use the form at https://claims.mtgox.com/faq, which works without logging in. The catch is that the trustee may be unable to verify who is asking and whether they are a creditor, so the reply may not go smoothly; log in first if you can.

Because of the large number of inquiries, the trustee may not be able to reply promptly.

The official sites and email domains the trustee listed in October 2025

After multiple recent reports of fraudulent websites and emails impersonating MTGOX or the trustee, the trustee issued a renewed warning on October 29, 2025. As of that day, the trustee used only three websites to give creditors information:

• www.mtgox.com: the rehabilitation debtor's homepage, where notices such as deadline changes are posted;
• claims.mtgox.com: the MTGOX Online Rehabilitation Claim Filing System;
• material.mtgox.com: the website for viewing documents for creditors.

The email domains listed that day were also limited to three: @noandt.com, @nagashima.com and @mtgox.com. Email from any other domain is not from the trustee; delete it at once, don't click any links in it and don't reply to the sender. If the trustee ever uses another website to share information, it will announce that on the sites above.

The warning gives three kinds of fraudulent website as examples: sites that look virtually identical to the trustee's; sites claiming to be MTGOX's successor or operating as a crypto exchange; and sites advertising services such as migrating MTGOX accounts. It gives three kinds of fraudulent email as well: ones falsely claiming the repayment deadline has been moved up and urging you to visit a fake site; ones posing as a notification with a creditor code and asking you to enter your login details on a fake site; and ones falsely claiming you still have a withdrawable balance at MTGOX, steering you to a fake site or into correspondence with the sender.

This time the deadline moved a year later, so if an email says it has been brought forward, check it against the notice on the www.mtgox.com homepage first.